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Bency Massinello
St Mary’s Healthcare System for Children, USAPresentation Title:
Implementation of the data, measurement, and analytics program (DataMAP) to enhance decision-making in a pediatric post-acute continuum of care
Abstract
The effective use of data is
critical to driving operational efficiency, improving patient outcomes, and
enhancing financial performance in healthcare settings. This presentation
discusses the implementation of the Data, Measurement, and Analytics Program
(DataMAP), designed to leverage clinical, administrative, and financial data
through real-time dashboards to support informed day-to-day decision-making in
a healthcare facility. DataMAP was developed to address the challenge of siloed
data and delayed access to actionable insights. The program integrates data
from multiple sources, including electronic health records (EHR), billing
systems, and human resources platforms, into user-friendly dashboards. These
dashboards provide clinical leaders, administrative staff, and financial teams
with real-time access to key performance indicators (KPIs) such as patient
outcomes, staffing levels, resource utilization, revenue cycles, and
operational efficiency metrics.
Key components of DataMAP include:
1. Customizable Dashboards: Tailored to the needs of different departments,
enabling leaders to track metrics relevant to their goals and make data-driven
adjustments.
2. Real-Time Data Integration: Allows for timely interventions,
such as staffing adjustments, cost control, and patient care improvements.
3. Predictive Analytics: Provides
insights into trends, patient acuity, and financial projections, empowering
proactive decision-making. The presentation will cover the implementation
process, from system integration to staff training, and emphasize the importance
of data governance and stakeholder engagement in ensuring accurate, reliable
data. Additionally, it will highlight the role of leadership in fostering a
data-driven culture and ensuring that insights are translated into actionable
strategies. Early results from the DataMAP implementation demonstrate
improvements in operational efficiency, patient care delivery, and financial
performance. The program also reduced decision[1]making time and
enhanced collaboration across clinical and administrative teams. This
presentation will provide practical insights and lessons learned for healthcare
organizations looking to implement similar data-driven programs
Biography
Bency Massinello is a
distinguished leader in pediatric healthcare administration, known for her
visionary approach and commitment to excellence. With a results-driven focus,
she has consistently achieved transformative improvements in patient outcomes and
operational efficiency. As Administrator and VP of Nursing, Quality, and
Informatics at St. Mary’s Healthcare System for Children, Bency has led
critical departments, including Nursing, Admissions, Discharge, and Ancillary
departments demonstrating a deep understanding of complex healthcare
operations. Her strategic leadership has been instrumental in restructuring the
management framework, optimizing resource allocation, and aligning departmental
goals with broader institutional objectives. Bency’s proactive approach to
emergency preparedness has strengthened St. Mary’s resilience, especially in
healthcare crises. In her role as VP of Inpatient Nursing Services, Bency
fostered a culture of continuous learning and development, contributing to
improved nursing practices. She also served as an alternate administrator,
implementing policies that enhanced day-to-day operations.
Notably, Bency maintained the
lowest infection rates during the COVID-19 pandemic, led technology integration
projects, and was honored with the Quality of the Year award in 2020 by the
United Hospital Fund. Her innovative contributions to healthcare have made her
a sought-after speaker and a prominent figure in the field
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